Privacy policy

We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in accordance with the Australian Privacy Principles under the Commonwealth Privacy Act.

We may collect the following types of personal information:

  • Survey participants: Information you provide in surveys, including but not limited to name, email address, demographic information, and survey responses. You can choose not to answer any of our questions or not to give us any of these details.

  • Clients: Information you provide when using our services, including contact details, billing information, and other relevant data.

We collect personal information for the following purposes:

  • To provide and improve our services.

  • To conduct surveys and gather feedback.

  • To communicate with you regarding your inquiries and our services.

  • To comply with legal obligations.

How we collect information We collect personal information through various means, including:

  • Direct interactions (e.g., forms, surveys).

  • Automated technologies (e.g., cookies, web analytics).

  • Third parties (e.g., service providers).

We report the results of our research without identifying any individual (unless that individual expressly consents). We do not disclose your personal information without your consent, except to our own contractors and subject to this Privacy Policy, or if required by law. We do not disclose your personal information to overseas recipients without your consent.

You can request a copy of any personal information we have about you by contacting us via our website or by email at [email protected]. We will provide you with a copy of  your personal information, except in the limited circumstances specified in the Australian Privacy Principles, within 14 days. If any of your personal information is incorrect, we will correct it.

You can complain about a suspected breach of the Australian Privacy Principles by us by contacting our Privacy Officer via our website or by email at [email protected]. We will respond to your complaint within 14 days.